Shipping policy
SHIPPING & DELIVERY POLICY
ORDER PROCESSING
In-stock devices are generally dispatched within 24 hours of purchase on business days after payment has cleared. Orders placed on weekends or public holidays are processed on the next business day. If there is a material delay, we will contact you using the details supplied at checkout.
DELIVERY
Available shipping options, charges and estimated delivery times are shown at checkout. Delivery timeframes are estimates supplied by carriers and are outside our direct control once a parcel has been handed to the carrier. We will provide tracking details where tracking is offered by the selected service.
LOCAL COLLECTION
Contact Essential Tech Repairs to discuss local collection from Shop 11/102 Wises Rd, Maroochydore QLD 4558.
ADDRESS DETAILS
Customers are responsible for providing a complete, accurate and deliverable address. Essential Tech Repairs is not responsible for delays or delivery issues caused by inaccurate address details, unavailable recipients or parcel redirection requested by the customer.
DELIVERY ISSUES
Please check your delivery on arrival and contact us promptly if an order is damaged, incomplete or incorrect. Keep all packaging and, where possible, take photos to assist with assessment.
STOCK AVAILABILITY
Devices are individually listed and stock is limited. In the unlikely event that a device becomes unavailable after purchase, we will contact you with available options, which may include a replacement, store credit or refund.
CONTACT US
Essential Tech Repairs
Shop 11/102 Wises Rd, Maroochydore QLD 4558
0414 224 576
info@essentialtechrepairs.com.au